PicStop.co.uk

Please have a look below to see if your question is answered
before contacting us.

1. How much is delivery?
   CLICK HERE to go to our delivery information page where you will find all the information you need regarding delivery.
2. How long does delivery take?
   CLICK HERE to go to our delivery information page where you will find all the information you need regarding delivery.
3. Is the item I need in stock?
   Go to or search for the product you require and check the live stock status symbol against the item.
4. What type of memory card does my camera / mobile phone / PDA take?
   CLICK HERE to use our memory finder if the answer is not listed please contact us.
5. How do I return an item?
   CLICK HERE to go to our returns information page, here you will find all the information you need.
6. How do I change or cancel an order?
   Once an order has been dispatched it cannot be changed or cancelled, please firstly check your order status CLICK HERE. If your order has not been dispatched please contact us immediately to make amendements.
7. Why have I not received my order?
   CLICK HERE to log into your account, here you can view order details and status. If your order should have been delivered within the stated times but has not please contact us.
8. Has my order been dispatched ?
   CLICK HERE to log into your account, here you can view order details and status.
9. How can I check the status of my order?
   CLICK HERE to log into your account, here you can view order details and status.
10. Is VAT included in the price?
    VAT at current rate is included in all prices on the website, postage and packing is an additional cost

If you cannot find the answer above please contact us by email in the first instance (all emails are answered) and by telephone if your enquiry is of a urgent nature using the details below.